1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from makefriendsebook.com (“Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

The Website is owned and operated by Make Friends Easily (“we”, “us”, or “our”).

2. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment information (processed securely by third-party providers — we do not store credit card details)
  • Company information (if applicable)
  • IP address and browser/device information

3. How We Collect Information

We collect personal information when you:

  • Place an order on our Website
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or our contact form
  • Browse our Website (through cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your orders or account
  • Send you updates, promotions, and newsletters (if you have opted in)
  • Improve our products and services
  • Prevent fraud and maintain Website security
  • Comply with legal and tax obligations

5. Legal Basis for Processing (for applicable jurisdictions)

Depending on your location, we may process your personal information based on:

  • Your consent (e.g., marketing emails)
  • The necessity to perform a contract (e.g., fulfilling your order)
  • Our legal obligations (e.g., tax compliance)
  • Our legitimate interests (e.g., preventing fraud, improving services)

6. Sharing Your Information

We do not sell or rent your personal information.
We may share your information with trusted third parties to perform services on our behalf, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Delivery and shipping providers (if applicable)
  • IT, hosting, and email service providers
  • Legal and accounting services
  • Where required by law or court order

7. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.

  • Order and transaction data may be stored for up to 7 years for legal and accounting purposes
  • Marketing data will be retained until you unsubscribe or request deletion

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent at any time (for marketing)
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at hello@makefriendsebook.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enable Website functionality
  • Remember your preferences
  • Analyse traffic and usage
  • Deliver relevant advertising

You can manage cookies in your browser settings, though some features may not work properly if cookies are disabled.

10. Security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “last updated” date.